Splashville support

Something not working, or have an idea? Write to us at kacperdrukarka@gmail.com. We read every message and usually reply within a few working days. Please mention your device and what happened.

How do I open the parent settings?

Tap the gear in the top-left corner of the town. A parental gate shows a number written out in words; type it with the number buttons to continue. This keeps little ones away from purchases and settings.

How do I restore my purchase?

Open the parent settings and choose “Restore purchases”. Use the same Google or Apple account you bought the game with. The full version unlocks again on every device signed in to that account.

How do I change the language?

Open the parent settings and tap the language button under “Game language”. The game is available in 13 languages and starts in your device's language.

How do I start over?

Open the parent settings and choose “Reset progress”. This removes every colored picture and drawing from the device and cannot be undone. Your purchase is not affected.

Does the game need the internet?

No. The game plays offline. A connection is needed only to buy or restore the full version.

What is free and what is paid?

The Town and the Fun Fair are free to play. A one-time purchase unlocks all eight worlds and future updates. There are no ads and no subscriptions.